| CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers |  | Author: Paul Greenberg
Publisher: McGraw-Hill Osborne
Category: Book
List Price: £21.99
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Seller: thebumperbook
Sales Rank: 101,217
Languages: English (Unknown), English (Original Language), English (Published)
Media: Hardcover
Edition: 4
Pages: 698
Number Of Items: 1
Shipping Weight (lbs): 2.4
Dimensions (in): 9 x 6.2 x 1.6
ISBN: 0071590455
EAN: 9780071590457
ASIN: 0071590455
Publication Date: January 1, 2010
Availability: Usually dispatched within 1-2 business days
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Product Description
The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies.
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